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Shipping Information

All orders will be sent from our warehouse in Zwanenburg, located in The Netherlands.
The orders will be sent within 24 hours (only on working days). When you place an order from Friday night until Sunday, it will be shipped after the weekend, on Monday.

Standard delivery: 

We ship worldwide with DHL. Outside the EU it will be delivered with the local carrier (f.ex. USPS in the USA). Please be aware of a longer delivery time outside of the EU, because of the clearing process at customs.  

Choose your destination: 

Destination  Delivery costs Orders above €175,- Delivery time 
Netherlands € 4,95 € 0,00 1-2 days
Australia  € 14,95 € 0,00 6-8 days
Austria € 9,95 € 0,00 3-5 days
Belgium € 4,95 € 0,00 2-3 days
Canada € 14,95 € 0,00 5-6 days
Czech Republic € 4,95 € 0,00 3-5 days
Denmark  € 9,95 € 0,00 2-3 days 
Finland € 14,95 € 0,00 3-5 days
France € 4,95 € 0,00 2-3 days 
Germany € 4,95 € 0,00 2-3 days
Greece € 14,95 € 0,00 5-7 days
Hong Kong € 29,95 € 0,00 6-8 days
Ireland € 14,95 € 0,00 2-4 days
Italy € 9,95 € 0,00 3-5 days
Jersey € 19,95 € 0,00 5-12 days
Kuwait € 19,95 € 0,00 5-12 days
Luxembourg € 4,95 € 0,00 1-2 days
Mexico € 14,95 € 0,00 5-12 days
Monaco € 14,95 € 0,00 2-3 days
New Zealand € 14,95 € 0,00 5-12 days
Norway € 14,95 € 0,00 3-4 days
Portugal € 14,95 € 0,00 4-6 days
Qatar € 19,95 € 0,00 8-10 days
Russia € 14,95 € 0,00 8-10 days
Saudi Arabia € 19,95 € 0,00 9-15 days
Slovakia € 4,95 € 0,00 3-5 days
Spain € 14,95 € 0,00 3-5 days
Sweden € 9,95 € 0,00 2-4 days
Switzerland € 9,95 € 0,00  2-3 days
United Arab Emirates € 19,95 € 0,00 5-12 days
United Kingdom € 4,95 € 0,00 2-4 days
USA € 14,95 € 0,00 5-12 days


Express delivery:

Do you quickly need a new outfit? We also have the option to ship your parcel with express delivery by DHL Express. Select your shipping destination below to display the available options and charges. In your shopping bag, we will automatically calculate if it will be a small or a large parcel, depending on the amount of items.

 

Choose your destination

Destination Delivery costs small parcel Delivery costs large parcel Delivery time*
United Kingdom € 19,95 € 25,95 1 working day
Germany € 18,95 € 24,95 1 working day
Austria € 19,95 € 27,95 1 working day
France € 19,95 € 27,95 1 working day
Spain € 19,95 € 27,95 1 working day
Portugal € 22,95 € 29,95 1 working day
Italy € 19,95 € 27,95 1 working day 
Denmark € 19,95  € 27,95 1 working day 
Sweden € 22,95 € 29,95 1 working day 
Finland € 24,95 € 32,95 1 working day 
Norway  € 29,95 € 39,95 1 working day 
Switzerland  € 29,95 € 39,95 1 working day 
Russia  € 54,95 € 109,95 2 working days 
United States of America (USA)  € 30,95 € 42,95 2 working days 
Canada € 31,95 € 50,95 2 working days 
Australia € 32,95 € 76,95 3 working days 
Oman € 34,95 € 80,95 3 working days 
Bahrein € 34,95 € 80,95 3 working days 
Qatar € 45,95 € 99,95 3 working days 
Saudi Arabia € 45,95 € 99,95 3 working days 
United Arab Emirates (UAE) € 34,95 € 80,95 2 working days 

* Orders placed before 4pm (GMT +1) will be shipped the same day. Please be aware that shipment to remote areas can take slighthly longer. 

Note: Your order will only be shipped when payment and delivery details have been approved. Please be aware of the following; in case you return (an) item(s) from an express delivery, the shipping costs will not be fully refunded (only € 4,95). This only applies if you return the entire shipment. If you keep something, we will not refund any shipping costs.


Delivery
Due to the value of the goods, we require proof of delivery for all orders. This means we are unable to authorize packages to be delivered without a signature. International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

Insurance
All items are insured against theft and accidental damage whilst in transit from YOEK to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.

Tax-free shopping
All prices on the website are shown including 21% VAT. If you live outside the EU you can shop Tax-Free at yoek.com. The 21% VAT will be deducted at the check out when you choose your country outside the EU.

Customs & Import Fees
Items in your order that are designated for shipment to countries outside Europe may be subject to taxes, customs duties and fees levied by the destination country (Import Fees). Any customs or import fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we do not have control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you can avoid unexpected charges.

 

If you have any additional questions about the shipping and handling procedure, please check our FAQ or contact us.

 

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